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Grihum Housing Finance Investors

Strong partnerships lead to growing success

Disclosures under Regulation 62 of SEBI (Listing Obligations and Disclosure Requirements) Regulation, 2015

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We prioritise customer satisfaction by providing a transparent and efficient mechanism for addressing concerns, ensuring a responsive and supportive experience.

Call Us

For any queries or service requirements, please call us at 1800 266 3204 (Monday to Friday, 4th & 5th Saturdays between 10:00 AM to 6:00 PM)

You may also write to us at the following address:

Registered Office:

Grihum Housing Finance Limited

602, 6th floor, Zero One IT Park, Survey No. 79/1, Ghorpadi, Mundhwa Road, Pune - 411036

You have the option to e-mail us at: mention your Loan Account Number and Contact Number in the subject line).

Timelines and Escalation Matrix

We will endeavour to resolve your query within 7 working days of receiving your letter or within 48 hours of receiving your email. If we are not able to resolve your query within 7 working days, then we will explain to you the reason why Grihum would need more time to respond.

Escalation 1

In case you are not satisfied with the response from our Customer Care/Helpline, you can write to Head-Operations at (Please mention your Loan Account Number and Contact Number in the subject line).

Escalation 2

If you are still not satisfied, you can write to the Nodal Officer at

Escalation to National Housing Bank (NHB)

In case you are dissatisfied with the response received, you may approach the National Housing Bank at the following address:

National Housing Bank, Department of Regulation and Supervision (Complaint Redressal Cell), 4th Floor, Core-5A, India Habitat Centre, Lodhi Road, New Delhi - 110003.

Such complaints may also be registered online with NHB at

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